Role overview

We have an exciting opportunity for an Innovation Experience Coordinator to join our team within Vistry Services, at our Bardon office in Leicestershire. As our Innovation Experience Coordinator, you will be pivotal to the ongoing success of the Vistry Innovation Centre (VIC), an interactive and demonstration platform that is unique within the UK house building industry. You will be the face of the Vistry Innovation Centre, providing detailed and informative tours of both the VIC and Vistry Works’ timber frame factory facility in the East Midlands, you will be fully trained on this by the team. You’ll be confident that you can deliver a fantastic visitor experience to a variety of audiences, ranging from internal employees to stakeholders, our supply chain, VIP visitors and beyond. The role will also provide administrative support to the Technical Innovation team, ensuring the smooth running of the team, its strategy and associated events.

We are pleased to say, this role can accommodate agile working arrangements.

• Let’s cut to the chase, what’s in it for you...
  • Competitive basic salary and annual bonus
  • Agile working possible (dependent on role)
  • Up to 33 days annual leave plus bank holidays
  • Private Healthcare
  • Competitive contributory pension scheme
  • Life assurance – 4 x your annual salary
  • Share incentive schemes
  • Employee rewards portal with many more benefits...
• In return, what we would like from you...
  • Behave in line with our company values – Integrity, Caring and Quality
  • Educated to GCSE standard or equivalent
  • Able to work both as a team and independently when required
  • Be able to work as using own initiative
  • Good planning and organisational skills
  • Confidence in talking to large groups
  • Ability to communicate clearly and concisely
  • Good IT skills and general understanding of Microsoft Office suite
  • Natural ability to connect with people and build rapport
  • Good planning and organisational skills
  • Polite tactful and assertive attitude
  • Patient and calm under pressure
  • Excellent communications skills
  • Present technical and non-technical information in an engaging manner
  • Willingness to learn and develop new skills and knowledge
  • Ability to engage and present
  • Ability to communicate effectively at all levels within the business
  • High attention to detail
  • A commitment to work as required to meet the needs of the business
  • Willingness to travel

  Desirable...

  • 5 GCSE standard or equivalent
  • Certificate in administration
  • Relevant experience in hospitality or similar customer facing role
  • Experience of working in an office environment
  • Experience in sales focused roles
  • Interest in construction/sustainability/technology
  • Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook
  • Excellent numeric and literacy skills
  • Knowledge of Vistry Group brands (Countryside, Linden, Bovis)
  • Problem solving and decision-making skills

  More about the Innovation Experience Coordinator role...

  • Primary tour guide for the VIC and Vistry Works.
  • Have a first-class approach to arranging and supporting meetings, managing and leading events, and organising catering as required with Vistry Works’ office manager.
  • Working with the wider business to support key business development opportunities, managing calendars, take ownership of invites to the innovation centre and track invites/responses.
  • Management of presentation material and literature for VIPs.
  • Manage the day-to-day running of the VIC, including general housekeeping, water management, operational functionality and associated health and safety checklists.
  • Work with the team on future iterations of the VIC.
  • Support the team with data and insights for reporting by monitoring performance figures, write monthly reports with recommendations to include maintenance, new ideas and actions.
  • Liaise with Vistry Works’ office manager to coordinate dates for factory and VIC tours.
  • Provide administrative support to Technical Innovation team members, including liaising with internal and external suppliers and subcontractors.
  • Support the team in raising purchase orders.
  • Carry out reception duties for VIP visits as necessary, and support Vistry Works’ office manager.
  • Attend team meetings as required.
  • Ensure you understand the company's health and safety policies and procedures observe them at all times.
  • Report any accidents or near misses immediately to your manager and record them in the Vistry works accident book.
  • Wear appropriate protective clothing on site at all times.
  • Attend health and safety training as required by the company.

Finally, let’s tell you a bit more about us...

We’re Vistry Group, the UK’s leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they’re needed most.

You’re probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there’s nowhere better to build your career. We’re proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.

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