Role overview

We have an exciting opportunity for a Sales Administrator to join our team within Vistry Devon South West, at our Exeter office. As our Sales Administrator, you will be responsible for providing administrative and direct sales support to the Sales and Marketing Team for Shared Ownership Sales to ensure the smooth running of the Sales & Marketing Department. To support the customer journey and effect timely exchanges through regular communications with Sage / Heylo, mortgage brokers and estate agents, dealing with issues promptly and efficiently. You will possess excellent planning and organisational skills and structured in your approach to work with a keen attention to detail in order to obtain and distribute compliance documentation to facilitate completions. You will have strong IT skills, process driven, with a passion for driving improvement.

We are pleased to say, this role could accommodate agile working arrangements in accordance with Vistry’s Agile Working Policy and subject to business need.

• Let’s cut to the chase, what’s in it for you...
  • Competitive basic salary and annual bonus
  • Salary sacrifice car scheme available to all employees
  • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
  • 2 Volunteering days per annum
  • Private medical insurance, with employee paid cover
  • Enhanced maternity, paternity and adoption leave
  • Competitive pension scheme through salary sacrifice
  • Life assurance at 4 x your annual salary
  • Share save and share incentive schemes
  • Employee rewards portal with many more benefits...
• In return, what we would like from you...
  • Behave in line with our company values – Integrity, Caring and Quality
  • 5 GCSEs to include Maths and English at grade C or above (or equivalent)
  • Experience of working in a PA or administrative role, working to tight deadlines
  • Excellent IT skills and proficiency with MS Office
  • Previous experience in a fast-paced administration role
  • Experience of working with multiple stakeholders
  • Excellent organisational skills
  • Able to communicate effectively at all levels within the business
  • High attention to detail
  • Able to produce accurate work, to tight deadlines
  • Able to work both as part of a team and independently when required
  • Confident when dealing with customers both internal and external
  • Willing to work extra to meet deadlines as and when the business needs require it

  Desirable...

  • Business administration qualification
  • Experience of working within a sales department
  • Experience of working with customer databases
  • PowerPoint
• More about the Sales Administrator role...
  • Provide administrative support to the Sales and Marketing Department by collating all Compliance documentation to hand over homes to our Shared Ownership Partners. This will involve a close relationship with our subcontractors providing and checking documentation
  • Assist the Sales Consultants where required for Partnership legal completions and handovers
  • Assist the Sales Progressor by providing legal updates weekly in Build Sales to assist with cash flow.
  • Input into internal sales system, “Keys” and produce necessary reports.
  • Assist in database trawl to book appointments to site
  • To create and Supply KID (Key Information Document) 1 Forms
  • Process any sales extras raised by Partners or customers through to payment by either party
  • Attend weekly Sage call to discuss leads / Sales / Marketing / Completions
  • Attend site meeting with Partnership Employers Agent and action any outstanding Sales Points
  • Monitor and Collate all Practical Completion certificates from Partners so Vistry are able to account for completion funds
  • Stock check and sign off all completed Partnership Homes on a biweekly basis. Liaise with site team to action any work required.
  • Liaise with internal departments and external contractors
  • Respond to and resolve a wide range of queries from internal and external stakeholders.
  • Ensure you have read the Company’s health and safety policies and procedures observe them at all times.
  • Ensure your workplace is kept tidy and any hazards are eliminated or reported to your line manager.
  • Attends all health and safety training as required by the Company.
  • Liaise with customers and escalate queries to the relevant area.

Finally, let’s tell you a bit more about us...

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.  

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