Meet Emily

As Area Customer Service Manager, I manage the Customer Service team and I manage all complaints for the region. I liaise with customers to promote a positive experience when purchasing from us. I regularly engage with contractors to ensure a healthy working relationship whilst over seeing necessary remedial work.

3.5 years

Agile working policy and the training/development offered within the company to allow you to progress within the business.

I started as Customer Services Co-ordinator and after a year and a half I had the opportunity to apply for the managers role where I was successful.

Being successful in my promotion to Area Customer Service Manager and being part of recruiting another co-ordinator and working with them to help them to progress into a senior role recently.

The opportunity arose when a previous colleague began working for Vistry, a job vacancy became available which seemed to have good future prospects.

Teamwork and communication with a caring and positive attitude.

They’d be making the right decision! They would not be disappointed, and with the opportunity to grow from within, it is not one to miss.